April 5, 2019

“No tone said the phone”

Between T-Mobile and Century Link, we have excellent cell and internet coverage – until yesterday.  When I got home last evening our phone line was still dark.  “No tone said the phone”

I went on my cell phone and connected with Century Link.  They did a digital scan of the line and confirmed the line was not working. – push Service for an appointment.  8:30 to Noon today.

11AM they show.  The neighbors grab him and he finds out there are many homes affected by something.  They find a house down the hill where the home owners had decided to put in fence posts without calling 811 and split the cable cutting off service for 50 customers.  Good Job!

Thank you Century Link.